OFFICIAL MONETARY & ASSET DIRECTIVE

REFUND & ASSET POLICY

HIGH ADMIRALTY ARCHIVE ID: FIN-2026-REFUND-V2

01. STATUTORY RIGHT OF WITHDRAWAL (EU/EEA & GLOBAL)

Under European Union Directive 2011/83/EU on Consumer Rights and comparable international e-commerce protections, consumers generally retain a 14-day statutory right of withdrawal from remote purchase contracts.

DIGITAL CONTENT EXCEPTION WAIVER:

By purchasing and requesting immediate activation of digital goods (including but not limited to Diamonds, Shipyard Blueprints, Speed-Up Boosters, and Tactical Bundles), you expressly acknowledge and consent that the supply of digital content begins immediately upon transaction confirmation, and you thereby acknowledge that you forfeit your 14-day statutory right of withdrawal once delivery is initiated.

02. NATURE OF VIRTUAL CURRENCY (DIAMONDS & CREDITS)

All virtual currencies (Diamonds, Admiralty Credits, Refinery Scrap, and Components) are operational digital licenses for use solely within the Sector-76 combat simulation.

Virtual currencies carry no cash surrender value and are non-convertible into real fiat currency or external real-world goods.
Unused, completely unspent virtual currency packs purchased within the preceding 48 hours may be evaluated for voluntary courtesy refund upon written petition, provided no items or speed-ups have been consumed from said pack.
Any consumable item, ammunition craft batch, or drydock repair timer that has been initiated or completed is strictly final and irreversible.

03. FRAUDULENT DISPUTES & CHARGEBACK PROTOCOL

Unilateral chargebacks initiated through banks or payment processors (Stripe, PayPal, or card issuers) without prior administrative inquiry through the High Admiralty support conduit constitute a breach of warfare contract.

WARNING: Accounts associated with an unauthorized chargeback or reversal will be immediately quarantined, and dockyard facilities will be placed in permanent lockdown pending settlement of processing fees and asset reclamation.

04. SANCTIONED ACCOUNTS & CODE VIOLATIONS

In the event that an account is suspended, decommissioned, or court-martialed due to violations of our Fair Play & Anti-Cheat Protocol (including memory tampering, bot automation, RMT, or severe behavioral infractions), no reimbursement, credit, or restitution shall be granted for any remaining virtual assets, diamonds, or fleet vessels.

05. FORMAL RECLAMATION PROCEDURE

If you experience billing duplication, technical processing error, or defective asset delivery, direct your inquiry within 72 operational hours to our financial clearing terminal:

FINANCIAL TELEMETRY DESK: billing@sector-76.com

REQUIRED TRANSMISSION DATA: Account ULID, Transaction Hash, Timestamp, and Brief Summary of Anomaly.

Claims are adjudicated by naval quartermasters within 3 to 5 business days.